In the system, our users have several options available when it comes to customer PO numbers. If our users have customers that reuse PO numbers, then these PO numbers can then be defaulted in the program for specific date ranges. Also, the system can prompt the service writers when PO numbers are required. For more…Details
Our Enterprise users can take advantage of the Initial Service Readings in Equipment Parameter off of the Equipment Detail screen to enter initial PM’s at a different interval than the subsequent interval.
Having special sale promotions is a way in which a repair shop can attract new customers, and these promotional prices can be easily setup in the system. These sale prices can be specific to a facility location, supplier, or part. The user also has the ability to control how long they wish to keep the…Details
Managers who use the system, have the ability to readily access price information about parts from this screen. This is quite helpful for when you are working with customers over the phone and need to quickly check your on hand values, charge prices and cost prices. To learn more about this screen and other features…Details
See how your customers can view their repair history and update their unit readings using the Customer Access Portal.
Your customers can access their repair information remotely! Take a look at the new Customer Access Portal.
See how PMs and deferred work appear in the new Tech RO interface.
Technicians can view their time sheets with the new Tech RO interface.
Open jobs can be easily accessed with the new Tech RO Work In Progress tab.
Open jobs can be easily accessed with the Work In Progress tab.