A Counter Sale is an EMDECS term for a part being sold ‘over the counter’ to a customer. Not all shops allow this, but for those who do, a Counter Sale in EMDECS will affect system inventory levels. Designating a part sale as a Counter Sale allows for the analysis and reporting of inventory sold but not used…Details
Indeed, yes. The Counter Sale screens in the 1st generation of EMDECS provide tools for managing part sales including this feature to help avoid lost sales. When completing a sale, any value indicated as charged that is less than the value ordered for any particular part will be labelled a backorder. A backorder screen allows…Details
Yes – flexibility is required when it comes to pricing. Different customers might be charged different rates based on the nature of the business and/or the customer’s relationship to the shop, but there may also be a need for flexibility between what a customer might be charged for a part bought over the counter versus what…Details
Yes – a Counter Sale Return screen allows items to be returned by a customer and processed against the original sale invoice. This allows for proper calculation of the cost to be returned to the customer, as well as returning the items in good condition back into inventory within the system.
The Counter Sales screens in EMDECS certainly can indicate who the sales person involved with a transaction is – this could be valuable information for a business. Shops might offer sales commissions or incentives and need to know who’s been involved with each transaction. Another important point to keep in mind is that customers often develop a strong…Details