EMDECS Training Services

EMDECS training is performed by our installation team specialists. Initially, a preliminary overview of the system is presented in an on-line session. During this time, the set-up tables are reviewed, and directions are given for initial table population, data conversion tasks and system
set-up.

On-site training begins once the system tables are populated and actual work can be done in a meaningful fashion. Training on the individual modules may be given only to the specific individuals training for that module (for example, dispatchers may not be given training on work orders, and vice-versa) It is advisable for one or more 'super-users' be trained in everything, This provide an integrated, company-wide view of EMDECS and helps to ensure the optimization of the system. 'Training the trainers' also reduces the expense in rolling the system out to multiple sites, and helps in training new personnel.

A review session is conducted on-line, a couple of weeks following the go-live date. This allows for a group review of what's been done, corrects any misunderstandings and allows the company to feel comfortable that they are proceeding correctly.