Yes – Use screens to track claims waiting to be processed, claims waiting for reimbursement and even compare potential warranty claims against amounts recovered.
Both fleets and retail repair shops have reason to make sure that repair jobs are completed properly and not just ‘patched up’. For fleets, this can be expensive and time wasting to continually apply repairs to a truck or trailer component and retail repair shops can lose revenue if their reputation suffers due to improper…Details
With the most recent, 2nd generation EMDECS system development, defect tracking has become much more a part of standard operations, making it easier for those who work hands-on with the equipment – service managers, service technicians and equipment drivers – to identify and record concerns, issues and defects with the unit. The essential difference with…Details
Yes – this is a handy feature. The purpose is to alert when a labor activities for a specific unit has been applied within a specified time period. This feature can help flag warranty issues and warn if there might be a faulty procedure being applied or a faulty or inappropriate part being used.
Yes – the tracking can be driven by customer, VMRS codes and date range. This can be useful in detecting repetitive work within the last few months which may be a result of a defect in a part or component of the equipment.