Tech RO is short for Technician’s Repair Order and are screens that allow a technician to quickly and easily build a repair order in real time, while maintenance jobs are being performed on equipment in the shop. Often the repair items have been applied to the equipment in the system by a service manager and the servicing technician only has to indicate (single click) what’s being worked on.
To do this and be part of the organizational solution in the shop, the technician simply needs access to an online computer. The connection must be a suitable broadband connection and the computer or device must be a relatively recent model. A centrally located laptop would be a good idea for most shops – an iPad for each technician would be best. A standard desktop computer would work in a smaller shop, but being portable will add much more usability for all involved.
In very small shops with very few employees, a single computer in the manager’s office (if close to the shop floor) might even suffice.
The bottom line is that with today’s technology and accessibility, it does not take much at all to modernize shop processes and make the entire team part of the efficiency solution.